Inbound Services
Overview
123Telecom offer
a range of inbound services that reach far beyond
the scope of any of other network. To use an inbound
service, you will need to have a NGN (Non-Geographic
Number), which typically begins with 0800, 0845
or 0870.
New NGN’s can be
provided by 123Telecom, or you may be able to bring
an existing NGN allocated by another company over
to the 123Telecom network.
Once you have an
NGN, we can provide a host of services all managed
at the exchange. You do not need any equipment
at your premises to have these services.
Most companies are
amazed by how much 123Telecom can do with inbound
numbers, so please call our Inbound Services team
to discuss your exact requirements.
Which
NGN?
0800 or 0808 numbers
are FREE to the caller. You, the receiver, pay
for the call.
0845 numbers are
“Local Rate” (3.66ppm) to the caller. These are
the most common way of providing inbound services
because there is no additional cost to the caller,
and only a nominal cost to you, the receiver.
0870 numbers are
“National Rate” (6.72ppm) to the caller. These
numbers are used by most corporate companies, or
those wishing to promote a national image. In fact,
we can pay you “Cash Back” on daytime 0870 calls,
which is why some companies use them.
0871 numbers are
“Fixed National Rate” (10ppm) to the caller at
all times. These are used by companies to generate
a higher level of “Cash Back” on their inbound
calls.
09xx numbers are
“Premium Rate” numbers used to pay for services
or simply generate a profit. The cost to the caller
and the level of “Cash Back” paid to the receiver
vary depending on the exact 09xx number type chosen.
Basic
Numbers
Basic Numbers are
pre-programmed at the exchange, and can only be
changed by request.
- Simple call forwarding
to a UK Landline Number
- Time of day forwarding
to a pre-defined list of Numbers
- Inbound call routing
using “Press x” voice prompts
- Geographic Inbound
call routing using the callers area to route
the call
Gold Numbers
Most NGN Numbers
are “Bronze Numbers”. These numbers are provided
with no additional premium number charge.
More memorable NGN
numbers are called “Silver Numbers”. These may
end with 4 memorable digits (E.g. 5555, or 1000
or 5656). Silver numbers cost an additional £50
to set-up, plus an additional £50 per month premium
number charge.
Very memorable NGN
numbers are called “Gold Numbers”. These may end
with 5 or 6 memorable digits (E.g. 555555, or 565656).
Gold numbers cost an additional £250 to set-up,
plus an additional £250 per month premium number
charge.
