123Telecom - Low Cost Calls For Business;CPS;Least Cost Routing

Quality Telephone Calls Service

123Telecom are a high quality Telco dedicated to serving Business, Local Authority and Charity customers. Our independence enables us to offer the best price / performance in the industry by selecting the most appropriate tier-1 network(s) for each client.

Lower Prices

Call pricing has been fundamental to the success and growth of 123Telecom. Our policy has always been to deliver a quality tier-1 service at a price which others find hard to beat.

We know that the majority of serious business customer will be looking to save at least 5% compared with their incumbent provider and 123Telecom always aim to surpass this basic expectation with typical savings of 10% to 40%.

More Customer Choice

123Telecom offer more service features and options than any other Telco:

No access code required - We use Carrier Pre Select (CPS)
Calls service for Analogue, ISDN2, ISDN30 & FeatureLine
Routing over multiple tier-1 backbones if require
Back-up routes in the event of unexpected network issues
Optional Premium Calls Service over BT (see below)
Extension billing by DDI number on ISDN2 and ISDN30 lines
Cost Centre Billing
"One Bill" option to include multiple sites, line rental, services and other products such as Broadband on the same invoice
"Multi Bill" option for those clients seeking an invoice per site or even a separate invoice for each department or sub-tenant
"Copy Invoice" service for multi site customers requiring a main invoice to their head office and a copy to each local office
Low Cost International calls from Mobile Phones
Single page VAT invoice for accounting purposes
Additional summary page gives costs by telephone number
Additional summary page gives costs by destination type
Detailed call itemisation report by email for viewing in MS Excel
Discount rate for inter-site calls within multi site companies
IDA access available if you have pre-existing LCR programming
Daily call itemisation by e-mail
Optional Hourly call itemisation (available August 2008)
SMS service text alerts and call statistics (available Oct 2008)

Premium Calls Service over BT

123Telecom are one of a handful of Telco's who are able to route 100% of a customers calls over BT - No other Least Cost network is involved. The quality of this service is therefore identical to being a direct BT customer because you are only using the BT network. Our call charges for this option are typically 10% higher than our other Tier-1 backbones, however our fair billing policy still applies (see below).

Fair Billing Policy

Our low pricing policy often causes potential clients to ask where's the catch? Many of our competitors have "hidden charges" but 123Telecom apply our fair billing policy to all our customers.

No Minimum Call Charge
No Call Setup Charge
Per Second Billing
Free Call Itemisation by Email
No Service Joining or Leaving Fees
Monthly billing with payment in arrears

How to Become a 123Telecom Customer

If you have already been quoted call rates by fax, post or E-mail, simply use the "Quick Link" above to download an application form.

Complete and sign the application form and then fax it back to 0800 849 9124.

If you require a rate quote, simply give our sales team a call on 0800 849 9123 with will quote our best rates by email by return.

Please Help Us to Help You

123Telecom prices are aggressive. We often bid for large contracts in the UK telecommunications industry and it is therefore not surprising that competitors often call us to ask for our rates!

We are here to serve genuine customers who are seriously looking to reduce their telephone costs. We will therefore not discuss our rates with anyone who refuses to give their name, their company name and address, their main office landline telephone number and a genuine non-generic email address.

Other information such as a copy of your most recent telephone bill with some call itemisation will also assist us with delivering the best quote possible.