The 123Telecom Group

123Telecom Limited are an independent & privately owned tier-1 reseller licensed by Ofcom to provide communications products & services.

123Telecom was created in 1998 as a division of telephone systems manufacturer Albertronic. The business was then split in 2003 with the creation of 123Telecom Limited for telecommunications services, whilst Albertronic continued to sell telecommunications hardware.

123Telecom also owns Billing Solutions Limited which offers white-label bureau billing and Direct Debit solutions to other telecommunications companies.

123Telecom supply high quality telecommunications services to Businesses, Local Authorities and Charities looking to reduce their communications costs whilst increasing the quality of their customer care.

All our telephone calls are routed over Tier-1 networks including British Telecom, Telstra, Cable & Wireless (Energis), Verizon (MCI), Opal and Thus.

The majority of our Broadband Services use British Telecom for the final connection to the client, however we also offer ADSL2+ services up to 24Meg using Local Loop Unbundled (LLU) delivery in apx 1000 telephone exchanges areas across the UK.

123Telecom supply over 25,000 telephone lines across the UK. All of our customers receive the same high level of service from our primary office near Cardiff. We never use overseas call centres or call queuing systems.

The installation and maintenance of our telephone lines is sub-contracted back to BT Openreach who employ around 25,000 engineers. This is the same fleet of engineers used by BT themselves.

123Telecom also supply services through a number of business partners who recommend or re-badge our brand.

Our ability to deliver quality solutions backed by excellent technical support has earned high praise from our customers over the years. Our aim is "to retain customers for life" by going that extra mile.